Sales Coordinator
General Description of Position
Make a Difference, One Customer Interaction at a Time
Falcon Structures is transforming how businesses solve complex challenges through versatile, container-based solutions. From workspaces and facilities that support the workforce to critical infrastructure enclosures used on demanding job sites, our products help customers move faster, operate smarter, and build with confidence. Behind every successful project is a strong early customer experience, and that’s where this role is critical.
About the Role
We are seeking a Sales Coordinator to serve as a key connector between inbound interest, proactive account outreach, and our Account Executive team. This role is responsible for responding to inbound inquiries, engaging prospective customers early, qualifying needs, and coordinating next steps that set our sales team up for success.
The Sales Coordinator also performs strategic outbound outreach to companies showing interest or strong alignment with Falcon’s solutions—researching accounts, identifying the right contacts, and initiating thoughtful conversations that help tee up opportunities for Account Executives.
This non–quota carrying role is perfect for someone who enjoys customer interaction, research, coordination, and helping sales conversations start strong.
Why This Role Matters
The Sales Coordinator plays a critical role in shaping Falcon’s early customer experience. By responding quickly, qualifying accurately, and engaging the right accounts proactively, this role ensures customers enter the sales process informed and confident, and improves conversion rates.
Your work directly supports Account Executives, improves the quality of opportunities in the pipeline, and helps Falcon grow the right way.
Duties & Responsibilities
- Inbound Lead Response & Qualification: Respond promptly to inbound inquiries, conduct early discovery conversations, and qualify opportunities before routing them to Account Executives.
- Customer Engagement: Serve as a professional first point of contact, helping prospects understand Falcon’s offerings, process, and next steps.
- Strategic Outbound Outreach: Proactively research and engage accounts showing interest or strong alignment with Falcon, identifying contacts and teeing up conversations for AEs.
- Sales Coordination: Schedule meetings, prepare clear handoffs, and support Account Executives with organized context and follow-up.
- CRM Management: Maintain accurate records of leads, contacts, and interactions to ensure clean routing, visibility, and efficient sales execution.
Skills & Abilities
- A strong written and verbal communicator who is confident, professional, and comfortable on the phone
- Someone who enjoys research, problem-solving, and asking thoughtful questions
- A detail-oriented individual who values clean documentation and process discipline
- A collaborative team player who enjoys supporting sales success
- Comfortable working in a CRM environment (HubSpot preferred)
- Experience in sales coordination, inside sales, customer engagement, or similar roles is a plus
Why You’ll Love Working Here
At Falcon Structures, every project is different—and every day brings new challenges to solve. You’ll work in a collaborative, supportive environment that values clarity, ownership, and continuous improvement. Our culture is built on trust, flexibility, and teamwork, and you’ll have a real opportunity to grow your skills alongside a passionate sales organization.
If you enjoy being at the center of customer conversations and helping sales teams win through preparation and coordination, this role offers meaningful impact and long-term growth.
Qualifications and Educational Requirements
- 1–2 years of experience in sales coordination, inside sales, customer engagement, or a related role
- Bachelor’s Degree preferred
- Comfortable working in a hybrid environment and collaborating closely with a sales team
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About Falcon Structures
Falcon Structures has pioneered the use of shipping container-based buildings since 2003, and although we are a small company, we have become one of the largest container modifiers in the country.
Beyond the novelty of working with shipping containers, you’ll have the opportunity to collaborate in a company with huge growth goals. Falcon is a place where you will actively contribute. Your voice will be heard and valued at every level of the business.
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We’re located close to Austin, but away from the congestion; you can avoid I-35 and the need to pay for parking. We work with impressive customers including all branches of the military, oil and gas, aerospace, real estate, sports facilities, and more.
Falcon Structures provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Are you an enthusiastic, hardworking individual, ready to make a difference at Falcon Structures? Be a part of something unique. Apply today.